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Delivery & Installation Information

DELIVERY RATES

Extreme Lighting Pte. Ltd offers complimentary deliveries for purchases over S$400 in Singapore only. For Purchases below $400 ,we will charge a flat rate of $20 . 

DELIVERY TIME

Generally if an item is in stock, we can have it delivered to you within 3-5 working days.(excluding Sunday and Public Holiday)

All deliveries will be arrange on Monday to Saturday from 12pm to 7pm. Additional charges will be incurred for deliveries that is out of the stipulated time. 

In the event that the purchase item is not available , it may take up to 45 days for it to be delivered out. 

Once your product is ready for delivery, we will contact you via your contact number and/ or the email address you have provided us to arrange for a delivery date and time.

If you are buying multiple items from Extreme Lighting Pte. Ltd with different delivery periods indicated, we will contact you via your contact number and/ or the email address you have provided us to arrange for multiple deliveries or a single delivery when all the items you've bought are ready to be delivered.

We reserve the right to change the delivery date due to unforeseen circumstances. In this event, we will contact you again to fix another date of delivery with you.

You are advised not to change your delivery date and time once it has been confirmed. In the event that you are unable to be there to receive your purchase, you may assign a substitute to receive the purchase on your behalf. Please contact us at enquiry@extremelighting.com.sg with your order details so that we can better assist you.


If we are unable to deliver your purchase, a $50 delivery charge will apply to have your purchase delivered to you on a separate date and time. This charge is payable before we schedule another delivery date. If you do not wish to arrange for a second delivery, you may opt to arrange for your purchase to be picked up from our showroom within 7 working days.


ON DELIVERY

Buyers are advised to inspect the purchase on delivery. If your purchase is damaged or faulty, you need to contact us within 7 days of receipt. No claim for replacement can be made after 7 days. Please visit our Terms and Conditions Page should you receive a damaged or faulty product.


SELF COLLECTION
Once your order is placed, we will contact you when your order is ready for self collection. The collection address will be at:

371 Balestier Rd
Singapore 329788

INSTALLATION